This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ philipp

more options

Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message:

Unfortunately, the crash reporter is unable to submit a report for this crash. Details: The application did not identify itself.

No extension added extra before the crash happened. This crash has started appearing from very yesterday.

Crash ID: bp-2054f91d-58c7-485e-a69d-f9ccc2160915

Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message: Unfortunately, the crash reporter is unable to submit a report for this crash. Details: The application did not identify itself. No extension added extra before the crash happened. This crash has started appearing from very yesterday. Crash ID: bp-2054f91d-58c7-485e-a69d-f9ccc2160915

All Replies (1)

more options

hi Mayur Patil, you are using a rather outdated version - please update to the current firefox 48.0.2 where this particular crash is already fixed.

Update Firefox to the latest release