Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stopped saving password

  • 7 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 11 views
  • Nuɖoɖo mlɔetɔ BlueAngell

more options

I received an error message that my password was wrong. Went to the trouble to change it in Verizon. I can use it to log into Thunderbird but it will not save it. Ideas

I received an error message that my password was wrong. Went to the trouble to change it in Verizon. I can use it to log into Thunderbird but it will not save it. Ideas

Ŋuɖoɖo si wotia

In recent versions of Thunderbird, yes, you can edit stored logins.

Open the password store, use the filter at the top to find the relevant account's logins. Set it to display the passwords. Right-click an entry for a pop-up menu that lets you edit, copy or delete login details.

Prior to this being introduced I would have advised you to simply delete the old login and its password and expect to be prompted when their absence is noticed.

Note that you'll have at least two entries per account; one for incoming and one for outgoing.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (7)

more options

Thunderbird does require a log in. Maybe you've set up a master password? That is required to be entered every session.

more options
I can use it to log into Thunderbird but it will not save it.

You'll need to tell Thunderbird to remember the password. Pay attention when you do see the password prompt.

more options

I get this error (#MBR1212) I can enter new password all is fine but when I tell it to save it just sits there and does nothing. When I go to get messages same error. When I check passwords still has old password. It's just not saving it.

more options

Try adding @verizon.net to your username in Account Settings.

more options

no help, at a loss. Can I go in and replace old password with new?

more options

Ɖɔɖɔɖo si wotia

In recent versions of Thunderbird, yes, you can edit stored logins.

Open the password store, use the filter at the top to find the relevant account's logins. Set it to display the passwords. Right-click an entry for a pop-up menu that lets you edit, copy or delete login details.

Prior to this being introduced I would have advised you to simply delete the old login and its password and expect to be prompted when their absence is noticed.

Note that you'll have at least two entries per account; one for incoming and one for outgoing.

Zenos trɔe

more options

Zenos, Had opened the passwords but never even thought they were editable, Thanks