This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scaling up

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ knhewitt

more options

The wording of some Ancestry screens suddenly became smaller last week: have I accidentally touched the wrong button?

I spoke to Ancestry about the problem and they said that it was a browser issue. There is no problem with the same screen when using Safari so it is a Firefox problem. How do I solve it (apart from abandoning Firefox)?

The wording of some Ancestry screens suddenly became smaller last week: have I accidentally touched the wrong button? I spoke to Ancestry about the problem and they said that it was a browser issue. There is no problem with the same screen when using Safari so it is a Firefox problem. How do I solve it (apart from abandoning Firefox)?

Ŋuɖoɖo si wotia

Many thanks for your prompt reply. I tried control 0 (zero) but I am afraid that it didn't work. I then went to the other common troubleshooting steps but didn't understand them.

I am too stupid to use computers so I will buy a magnifying glass tomorrow. knhewitt

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

hello, try to press ctrl+0 ('zero') while you're on the page in order to reset the zoom level or in case this doesn't work also go through the other common troubleshooting steps at Websites look wrong or appear differently than they should.

more options

Ɖɔɖɔɖo si wotia

Many thanks for your prompt reply. I tried control 0 (zero) but I am afraid that it didn't work. I then went to the other common troubleshooting steps but didn't understand them.

I am too stupid to use computers so I will buy a magnifying glass tomorrow. knhewitt