Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Is Firefox responsible for link between eBay and Paypal failure?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 8 views
  • Nuɖoɖo mlɔetɔ Scribe

glaikityin
glaikityin
more options

This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and I'm 'Time Out'ed. Again and again. Doesn't matter if I click from the item page, from MY EBay or from 'Purchase History'. The previous two items eventually got sorted out and eBay implied that the sellers had forgotten to complete some sequence at their end, which I do not believe. I have no trouble paying with Paypal on other sites and there is money in the account I use to pay from. On the 'Time Out' pages which come up, it is suggested that Firefox may be responsible in some way, so, in desperation at this third time of failure, I thought I'd ask, though I find it hard to believe it has anything to do with you. If you can help, please do?

This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and I'm 'Time Out'ed. Again and again. Doesn't matter if I click from the item page, from MY EBay or from 'Purchase History'. The previous two items eventually got sorted out and eBay implied that the sellers had forgotten to complete some sequence at their end, which I do not believe. I have no trouble paying with Paypal on other sites and there is money in the account I use to pay from. On the 'Time Out' pages which come up, it is suggested that Firefox may be responsible in some way, so, in desperation at this third time of failure, I thought I'd ask, though I find it hard to believe it has anything to do with you. If you can help, please do?

Ŋuɖoɖo si wotia

Hi, just a guess here, but try disabling McAfee WebAdvisor in your extensions (Ctrl+Shift+A).

If that isn't it, delete ALL references to eBay and Paypal, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

Scribe
Scribe
more options

Ɖɔɖɔɖo si wotia

Hi, just a guess here, but try disabling McAfee WebAdvisor in your extensions (Ctrl+Shift+A).

If that isn't it, delete ALL references to eBay and Paypal, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!