This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

vimeo videos do not work (single Win-10-User, in private-mode O.K.!)???

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Hi there, got a major problem since a view days: Vimeo videos do not work any more (youtube-videos work fine) ... Only one single Win-10-User (no Win-10-"N-Version"!) is concerned by this problem, and FF-Private-Mode also plays the videos for this Win-User well. Debuging FF (via Help -> Info ...) did not solve the problem, neither uninstalling and new Installation did solve it ...

I'm helpless ... ... Please help ... THANK YOU!

Hi there, got a major problem since a view days: Vimeo videos do not work any more (youtube-videos work fine) ... Only one single Win-10-User (no Win-10-"N-Version"!) is concerned by this problem, and FF-Private-Mode also plays the videos for this Win-User well. Debuging FF (via Help -> Info ...) did not solve the problem, neither uninstalling and new Installation did solve it ... I'm helpless ... ... Please help ... THANK YOU!

All Replies (1)

more options

Your System Details shows you have no flash player.

Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.186

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration