Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox, does;not quit and hang the MAC.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 14 views
  • Nuɖoɖo mlɔetɔ Vinayill

more options

After a prolonged period of use when I try to quit firefox on my mac , it does not quit. Even Force-quitting doesn't work. And then it hang the MAC and it doesn't shutdown or restart. This happens everyday, not just once or twice. Something wrong with the code....please fix it, because I prefer firefox over safari and Chrome.

After a prolonged period of use when I try to quit firefox on my mac , it does not quit. Even Force-quitting doesn't work. And then it hang the MAC and it doesn't shutdown or restart. This happens everyday, not just once or twice. Something wrong with the code....please fix it, because I prefer firefox over safari and Chrome.

All Replies (2)

more options

Sorry to hear you have a issue.

Please try this : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding


Please let us know if this solved your issue or if need further assistance.

more options

Thanks for early response, but I don't have Java plugin in my plugin list. Java is updated too. Is it really because of plugins ?