This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending e mails have to enter password how change?

  • 14 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 35 views
  • Nuɖoɖo mlɔetɔ user01229325

more options

When I want to send a e mail I'm always asked to enter my password. How do I change to eliminate this step?

When I want to send a e mail I'm always asked to enter my password. How do I change to eliminate this step?

Ŋuɖoɖo si wotia

The prompt to enter a password normally has a check box inviting you to set Thunderbird to remember the password for you.

It's possible that Thunderbird has two or more passwords stored for this account and doesn't know which to use. Go to Tools|Options|Security|Passwords→Saved Passwords and remove all the entries relating to this account. Note that it usually stores the password twice, once for incoming and again for outgoing.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (14)

more options

Ɖɔɖɔɖo si wotia

The prompt to enter a password normally has a check box inviting you to set Thunderbird to remember the password for you.

It's possible that Thunderbird has two or more passwords stored for this account and doesn't know which to use. Go to Tools|Options|Security|Passwords→Saved Passwords and remove all the entries relating to this account. Note that it usually stores the password twice, once for incoming and again for outgoing.

Zenos trɔe

more options

Clicked on accepted in error! I have now stopped having to enter password when sending mails, expect for the first time in a day. However I don't know what I've done to solve this problem. Looking at the link thread:- Tools|Options|Security|Passwords→Saved Passwords, no passwords are saved, so it can't be this. Any ideas of how I've solved it?

more options

The idea of having Thunderbird save password is so you do not have to enter them. The fact that there are no saved passwords on the password screen indicates you have not followed Zenos instructions to check the box on the password dialog box for this to happen. Do you not see a check box to remember the password on that dialog?

more options

My situation now with Thunderbird is that I have to sign in at the start of the day, this is fine. Then when I send my 1st e mail of the day I have to sign in, this is acceptable. After this , during the day, when I send e mails I do not have to sign in, again this is fine. But all of this has been done by not saving passwords, which I find slightly strange & would like an explanation. Many thanks Johnooo

more options

If you see a password prompt it is because your providers server requested one. If you do not use password manage in Thunderbird then this operation has nothing to do with Thunderbird other than it passes the server request to you.

Contact your provider if you want to know how their server and logons work.

more options

Airmail, What I've said in my last post is fact. Perhaps I've got my Providers server correctly set in T/Bird, i don't know & I don't know how to find out. All I can say is that the system works as I like it.

more options

I have read my post a few times now and fail to see where I said anything about your post being factual or not. But as long as you are happy

more options

Airmail, I was just making the point that my comments were factual, I never said or intended to say that you had stated this

more options

I have a similar problem. How can I eliminate the need to enter a password at at sign in and also every time I want to send an email? This issue developed when I had to re-install the account, I've removed the password under the Tools/Options/Security tab but to no avail. Password entry still required as described above. Is there something in Setup that I am missing? Or is there a way to disble the password requirement? Eemel

more options

Did you read any of the above? Your email providers requires a password. You can enter it each time or tell Thunderbird to remember it. You state you deleted the saved passwords in Thunderbird. Why are you surprised you now have to enter the password when the providers server asks for one?

more options

Excuse me??? Did I read any the above? I don't want to appear disrespectful But......., the question should be "Did YOU read any of the above? One of the early above postings in this string for a related but not identical problem is as follows: 'Go to Tools|Options|Security|Passwords→Saved Passwords and remove all the entries relating to this account. Note that it usually stores the password twice, once for incoming and again for outgoing. ' Clearly, the posted solution was to remove the password among other things.

My posting stated in particular that I went to Tools/Options/Security (the very same location) and removed the password. That is NOT removing the password from Thunderbird. I do appreciate the time you took to reply to my question.But your reply appears to be more lecture than solution. it's tone is also a bit rude.

eemel PS.

more options

The original poster wanted a way to save their password. The suggestion was to clear the saved passwords and start over. Thunderbird does not have a password and cares less what your email password is. The same does not go for your email account with your provider Either you tell thunderbird to remember it or you enter it when the providers server asks for one.

I am not the least bit interested in your grammar lesson so you can keep that to yourself.

more options

Thanks for the response.....interesting !

Just to clarify..... I've been using Thunderbird for about 2 years and never needed to enter a password to use the program.   But about 2 weeks ago, I needed to reinstall.  I thought I followed the same set up procedure.  But evidently,  I must have entered something differently because I now find that I am required to enter a password at sign in and a password every time I want to send an email.   
I note that you say Thunderbird does not have a password or cares about a password yet I distinctly recall that my provider directed me to  enter a password during the set-up process.  Could that or should that have been left blank? 

Eemel

more options

Thunderbird is not your provider. It will store the password to your PROVIDERS MAIL ACCOUNT if you tell it to but it cares less what I is.

You need to start your own thread with details of what your issue really is. This thread is solved and is not related to your problem other than it has the word password in it.

And do not place spaces in front of your text. It makes it had to read.