We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

PC usernames passwords are not sync in Android

  • 5 ŋuɖoɖowo
  • 14 masɔmasɔ sia le wosi
  • 30 views
  • Nuɖoɖo mlɔetɔ Alireza7

Alireza7
Alireza7
more options

Hi.I use Firefox on my Windows 10 PC and have an Firefox account , I installed Firefox Android on my [Galaxy J5 Pro 2017] and added Firefox account , sync was done also tried manual syncing & it synced successfully but my usernames & passwords in PC firefox are not come in to Android Firefox , all items checked in sync panel but usernames & passwords of Windows Firefox are not available in Android Version but history & bookmarks of PC came in to Firefox android and exist in Android Version but usernames & passwords are not ! (also delete & clear firefoxhistory & cache in mobile apps setting also delete firefox and installed again Internet is high speed don't used master password tried manual sync in device account setting email verification verified every time i tried to solve this issue no one above helped & still has issue) is there any other way i didn't try ? how can solve this issue ? best regards

Hi.I use Firefox on my Windows 10 PC and have an Firefox account , I installed Firefox Android on my [Galaxy J5 Pro 2017] and added Firefox account , sync was done also tried manual syncing & it synced successfully but my usernames & passwords in PC firefox are not come in to Android Firefox , all items checked in sync panel but usernames & passwords of Windows Firefox are not available in Android Version but history & bookmarks of PC came in to Firefox android and exist in Android Version but usernames & passwords are not ! (also delete & clear firefoxhistory & cache in mobile apps setting also delete firefox and installed again Internet is high speed don't used master password tried manual sync in device account setting email verification verified every time i tried to solve this issue no one above helped & still has issue) is there any other way i didn't try ? how can solve this issue ? best regards

All Replies (5)

kesawi
kesawi
more options

I have the same problem, but am also using a master password.

Password sync works on my old Gen1 Moto G, running Lollipop but not on my new Moto G5 Plus running Nougat.

Alireza7
Alireza7 Biabia la
more options

Is it because of incompatibility of Firefox with android 7 ? Any solution ?

Alireza7 trɔe

Alireza7
Alireza7 Biabia la
more options

Can we contact directly with Mozilla Firefox to report this issue to them ? if yes, How ?

kesawi
kesawi
more options

I believe there is an existing bug report:

https://bugzilla.mozilla.org/show_bug.cgi?id=1073680

Alireza7
Alireza7 Biabia la
more options

kesawi said

I believe there is an existing bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1073680

So may be it will solve in future version release & we can't do any thing right now , is it right ?