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a website starts permanently with "Wartungsarbeit", no access.

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My standard browser is Mozilla Firefox. Opening a certain website i have permanent answer "Wartungsarbeit". Its a bank's website! Using another browser (e.g. T-Online) there is no problem with the bank's website.

My standard browser is Mozilla Firefox. Opening a certain website i have permanent answer "Wartungsarbeit". Its a bank's website! Using another browser (e.g. T-Online) there is no problem with the bank's website.

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Please explain the problem in detail. What happens? Error messages?

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Do you see this message in the web page area or is this one of the status messages that Firefox show at the bottom of the Firefox window?

Can you attach a screenshot?

Wartungsarbeit would suggest that you would have to wait for downloading content to finish.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window