We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot restart Firefox easily. It does not retain preset options and will not restart where it left off.

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ FredMcD

more options

When an update is automatically installed and it shuts down Firefox, I have a difficult time restarting it. I have figured out a way round it, but none of my option settings are retained. It also does not restart my previous windows and tabs, nor will it allow me to restore previous session.

When an update is automatically installed and it shuts down Firefox, I have a difficult time restarting it. I have figured out a way round it, but none of my option settings are retained. It also does not restart my previous windows and tabs, nor will it allow me to restore previous session.

All Replies (2)

more options
more options

mcmintz said

but none of my option settings are retained. It also does not restart my previous windows and tabs, nor will it allow me to restore previous session.

What about the rest of your data? history, bookmarks . . . .

It's possible something went wrong with the update, causing Firefox to refresh your settings.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible