This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

My sub folders have disappeared - how do I recover them

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

IanGirvan
IanGirvan
more options

I went into my emails and noted my sub folders had disappeared. There has been no changes from my side so can anybody advise how to hopefully recover them.

Thanks

I went into my emails and noted my sub folders had disappeared. There has been no changes from my side so can anybody advise how to hopefully recover them. Thanks

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

check you have this setting: 'Menu icon' > 'Folders' > 'All'

If imap mail account: check to see if those folders have been subscribed to be seen. Right click on mail account in Folder Pane and select 'Subscribe' to see the list.

Is this an imap or pop mail account?

Toad-Hall trɔe