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Support forum - can't login without username (with e-mail)

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I couldn't log in, because I forgot my username and needed to reset it, like it were a password. Why users can't log in using their e-mail addresses, like it works in other forums or social services? Username could be displayed after logging in. Reporting the errors should be quick and simple.

I couldn't log in, because I forgot my username and needed to reset it, like it were a password. Why users can't log in using their e-mail addresses, like it works in other forums or social services? Username could be displayed after logging in. Reporting the errors should be quick and simple.

All Replies (5)

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Please use the contact information in this Doc : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Yes you need to make a account.


Please let us know if this solved your issue or if need further assistance

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It's not about Sync, but this forum.

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qwertyuiop1234567890 said

It's not about Sync, but this forum.

Well it looks like your logged in now. Did you have a question ?

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To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

Please let us know if this solved your issue or if need further assistance.

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Yes, I am logged in and now I know my username. But it was silly that I couldn't login with my e-mail address and I had to request sending my username to e-mail.