We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

help! I am trying to update firefox, as suggested, but keep going in circles instead;

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ James

more options

Round and round it goes: download goes to app-get, then back to download, then back to app-get, never updating... I'm getting dizzy from going in circles.... HELP!

Round and round it goes: download goes to app-get, then back to download, then back to app-get, never updating... I'm getting dizzy from going in circles.... HELP!

All Replies (2)

more options

Going to have to supply some information please. This is what I have : User Agent: Mozilla/5.0 (iPad; CPU OS 9_3_5 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) FxiOS/8.3b5826 Mobile/13G36 Safari/601.1.46

How far am we going to get with help. None.

More info, what where you doing what is this on , what version where you on, what OS. What Machine the iPad ?????

more options

This is a Linux user as the tag and the "apt-get" comments shows.

I'm guessing the user may be using a flavor of Ubuntu and if so perhaps you may get help at say https://ubuntuforums.org/

James trɔe