We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

How do I add an address to a safe senders list?

  • 2 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ zimmo

zimmo
zimmo
more options

I'm not receiving emails from certain sites and have been requested to add their address to my safe senders list. Where is this list and what are the steps to take?

I'm not receiving emails from certain sites and have been requested to add their address to my safe senders list. Where is this list and what are the steps to take?

Ŋuɖoɖo si wotia

Thunderbird has no safe senders list, not does it block mail. However your provider might have one, or a spam policy that makes mail sent to you disappear.

Xle ŋuɖoɖo sia le goya me 👍 4

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

Thunderbird has no safe senders list, not does it block mail. However your provider might have one, or a spam policy that makes mail sent to you disappear.

zimmo
zimmo Biabia la
more options

Thanks Matt. For some reason the mail went into my 'deleted' box and I'm contacting my provider to enquire why.