This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

How to find address book in Recuva

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ jjarnold

jjarnold
jjarnold
more options

While my computer was in the hospital reverting to Windows 7 from Windows 10, my Thunderbird address book has disappeared. I have run Recuva. How do I find the address book in over a million files? Where does Thunderbird store it? I would also like to recover my e-mail files if possible.

While my computer was in the hospital reverting to Windows 7 from Windows 10, my Thunderbird address book has disappeared. I have run Recuva. How do I find the address book in over a million files? Where does Thunderbird store it? I would also like to recover my e-mail files if possible.

jjarnold trɔe

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Where is your profile stored? https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb#w_where-is-my-profile-stored

So I guess your first task is see if your backup even contains the profile folders. Most backup software does not backup folders in the hidden appdata folder.

jjarnold
jjarnold Biabia la
more options

Thanks, Mark. Turns out Altex does a mirror before they work on the pc so they should be able to restore my missing files.