This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to delete the gobbledegook which appears between the message and the header.

more options

Codes and letters and numbers appear in my header - Received by.....Arc message ARC Seal etc. I need to stop this and have a clear space and only necessary information in the header.

Codes and letters and numbers appear in my header - Received by.....Arc message ARC Seal etc. I need to stop this and have a clear space and only necessary information in the header.

All Replies (1)

more options

I think those must be the "full" message headers. The following is from a Sept. 2015 post. Could you check whether it's still applicable:

On Windows, tap the Alt key to display the menu bar if needed:

View > Headers

It sounds as though you have "Full" selected instead of "Normal". If you switch it to Normal, do messages look the way you want?