This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

facebook doesn't load properly in firefox, but it does in chrome and yes i changed the proxy settings

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 9 views
  • Nuɖoɖo mlɔetɔ FredMcD

lizardlounge
lizardlounge
more options

facebook doesn't load all the posts on my home page, it doesn't respond when i want to edit news feed preferences, it doesn't respond when i want to open notifications. chrome has no problem with this. i also changed the proxy settings in firefox, first to no proxy - facebook still a problem, and second to auto detect proxy settings, facebook still a problem.

please help thank you amanda

facebook doesn't load all the posts on my home page, it doesn't respond when i want to edit news feed preferences, it doesn't respond when i want to open notifications. chrome has no problem with this. i also changed the proxy settings in firefox, first to no proxy - facebook still a problem, and second to auto detect proxy settings, facebook still a problem. please help thank you amanda

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}