This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disk usage and memory usage near 100%

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ Shadow110

more options

Hi, for the last few weeks, Firefox has been showing ridiculously high disk usage and memory usage - near 100% - growing steadily from the moment I open the program until it stops responding, crashes, screws up my system (mouse cursor hanging etc) and eventually I manage to end process.

Internet Explorer on the same laptop - Windows 8, 8GB of RAM - is fine.

Things I've tried: - Making sure Firefox is up to date. - Turning off Firefox multiprocess - Disabling add-ons - 'Minimize memory usage' in about:memory - Resetting Firefox - Restarting Firefox - The other advice at this page https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram?redirectlocale=en-US&redirectslug=High+memory+usage

What can people advise?

Hi, for the last few weeks, Firefox has been showing ridiculously high disk usage and memory usage - near 100% - growing steadily from the moment I open the program until it stops responding, crashes, screws up my system (mouse cursor hanging etc) and eventually I manage to end process. Internet Explorer on the same laptop - Windows 8, 8GB of RAM - is fine. Things I've tried: - Making sure Firefox is up to date. - Turning off Firefox multiprocess - Disabling add-ons - 'Minimize memory usage' in about:memory - Resetting Firefox - Restarting Firefox - The other advice at this page https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram?redirectlocale=en-US&redirectslug=High+memory+usage What can people advise?

All Replies (4)

more options
more options

FFus3r said

try to disable hardware acceleration: also see this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

I already tried the suggestions on the 'too much RAM' page but will try thehardware acceleration suggestions, thank you.

more options

Hi, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

As well please give self a scan : https://www.malwarebytes.com/

more options

And it is not needed to block quote everything. It is a Powerful tool if used properly. https://www.w3schools.com/tags/tag_blockquote.asp