We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

option-Privacy and Security tab-delete history : can not see delete button due to a too small window

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 9 views
  • Nuɖoɖo mlɔetɔ cfcentaurea

more options

Hello, i have a bug with Firefox 63.0 64 bits. It happened on two different laptops, one on windows 10, the other in fedora 29. 1 go to option 2 Privacy and Security tab 3 click on delete history button

the windows appears. On laptop, the windows is to small so we can not reach tehe button on the bottom : delet & cancel. see image.

Since there is no scrollbar we can not reach these button.

How can it be fixed ? Resize the windows ? Add scrollbars ?

thanks in advance

Hello, i have a bug with Firefox 63.0 64 bits. It happened on two different laptops, one on windows 10, the other in fedora 29. 1 go to option 2 Privacy and Security tab 3 click on delete history button the windows appears. On laptop, the windows is to small so we can not reach tehe button on the bottom : delet & cancel. see image. Since there is no scrollbar we can not reach these button. How can it be fixed ? Resize the windows ? Add scrollbars ? thanks in advance

All Replies (6)

more options

Here is a picture showing the issue

more options

Can't you drag the borders of this window to make its dimensions larger?

You can also add code to the userChrome.css file below the default @namespace line to set the dimensions of this window. Adjust the height and width to suit your needs


@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#SanitizeDialog.prefwindow {
 width:40em!important;
 height:25em!important;
}

It is not that difficult to create userChrome.css if you have never used it.

The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder.

You can find this button under the "Application Basics" section as "Profile Folder -> Open Folder". If you click this button then you open the profile folder in the Windows File Explorer. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a text file with the name userChrome.css (name is case sensitive). In this userChrome.css text file you paste the text posted.

In Windows saving the file is usually the only time things get more complicated because Windows can silently add a .txt file extension and you end up with a file named userChrome.css.txt. To avoid this you need to make sure to select "All files" in the dialog to save the file in the text editor using "Save File as".

You need to close and restart Firefox when you create or modify the userChrome.css file.

See also:

more options

Although it will be a little harder to see, you could "zoom out" on the page by holding down the Ctrl key and tapping the - key once or twice. I suggest doing that before clicking the Clear History... button.

To reset the zoom back to your normal level, hold down the Ctrl key and tap 0 (that's a zero).

more options

Note that you can also open this window via "Ctrl+Shift+Delete" or "History -> Clear Recent History".

more options

Hello, i can not resize the window... thank you all for your help. I think i'm going to use the zoom out trick. I hope this issue will be solve in the next version.

Thank again for your answers !

regards

more options

I'm having the same problem since the last update (see image). Zooming out didn't work for me. I'm assuming this must be a bug because it never happened before.

Here's the workaround I've found for now: right-click on the window's title bar, click Maximize in the context menu, and you'll get a full screen window which will show the button.