This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

htaccess redirect to non-www URL does not work

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ Headcake

more options

I have a website with an SSL for the non-www domain name. I added a forced redirect in the htaccess file to send anyone entering the www to the non-www as well as a redirect at the server level. This typically works on all of my other websites and works with all browsers. However this one website it does not seem to work for. When I and a colleague go to the site on FIrefox, it forces the www version! Even when we enter it without the www, it sends us to the www site. We are in two different geographic locations on two different computers (both mac).

I have a website with an SSL for the non-www domain name. I added a forced redirect in the htaccess file to send anyone entering the www to the non-www as well as a redirect at the server level. This typically works on all of my other websites and works with all browsers. However this one website it does not seem to work for. When I and a colleague go to the site on FIrefox, it forces the www version! Even when we enter it without the www, it sends us to the www site. We are in two different geographic locations on two different computers (both mac).

All Replies (4)

more options

FYI, almost everyone else with Firefox can get to the website without a problem. Why can't a few?

more options

What site is the URL and what is the actual URL? If you don't say what they are no one is going to figure what is happening.

more options

the actual URL is silberfinechiro.com but even though I've edited the htaccess to force non-www, on Firefox it forces the www.

What it should be: silberfinechiro.com

what shows up: www.silberfinechiro.com