This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Send to Email Recipient doesn't work in Windows 10

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ tsherr

more options

Hi there, I have a client who uses LibreOffice/Thunderbird. Normally he use File/Send/Email as Microsoft Word and it Thunderbird opens a blank email with the file attached. Today LibreOffice tells him that there is no default mail client setup.

I checked that Thunderbird is set as the default client. I reset all the Windows 10 defaults apps and then reset them the way I wanted (including Thunderbird). No change.

Then I tried right clicking the file and using Send To Mail Recipient, and I get a MAPI error.

How can I fix this?

Thanks!

Hi there, I have a client who uses LibreOffice/Thunderbird. Normally he use File/Send/Email as Microsoft Word and it Thunderbird opens a blank email with the file attached. Today LibreOffice tells him that there is no default mail client setup. I checked that Thunderbird is set as the default client. I reset all the Windows 10 defaults apps and then reset them the way I wanted (including Thunderbird). No change. Then I tried right clicking the file and using Send To Mail Recipient, and I get a MAPI error. How can I fix this? Thanks!

All Replies (3)

more options

See the first 'Known Issue' in the release notes:

https://www.thunderbird.net/en-US/thunderbird/60.5.2/releasenotes/

more options

Download the Thunderbird installer from https://www.thunderbird.net/ and run it.

Also see https://support.mozilla.org/en-US/questions/1251573

more options

Thanks guys! Uninstalling and reinstalling fixed it. Very much appreciated!