This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox v65.0.2 - video downloadhelper 7.3.5 does not work on most sites now, only Youtube

  • 6 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 151 views
  • Nuɖoɖo mlɔetɔ HThomp

HThomp
HThomp
more options

Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Ŋuɖoɖo si wotia

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (6)

FredMcD
FredMcD
more options

Are you talking about https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

You should contact their support.

HThomp
HThomp Biabia la
more options

Yes, I'm talking about https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

Whose support?

FredMcD
FredMcD
more options

The add-on's support. You will see a link for it on the add-on's webpage.

HThomp
HThomp Biabia la
more options

Ɖɔɖɔɖo si wotia

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

FredMcD
FredMcD
more options

That was very good work. Well done.

If you are not going to use VDH anymore, you should remove it.

HThomp
HThomp Biabia la
more options

I have since removed VDH. Thanks for your support.