This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Erratic scrolling & page resizing

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 36 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Erratic scrolling behavior & pages resizing when moving arrow, up/down & left/right keys don't work, Home, End, Pgup/Pgdn keys will not respond. This is why I stopped using Firefox for awhile. Had hoped this new release had fixed the issue. Have attempted every fix suggested by google to no avail. Whats the fix?

Erratic scrolling behavior & pages resizing when moving arrow, up/down & left/right keys don't work, Home, End, Pgup/Pgdn keys will not respond. This is why I stopped using Firefox for awhile. Had hoped this new release had fixed the issue. Have attempted every fix suggested by google to no avail. Whats the fix?

All Replies (3)

more options

Sounds like a keyboard issue.

more options

Hello p31woman,

It could be that you accidentally turned on caret browsing : You turn it on by pressing the F7 key on your keyboard, but you will also have to turn it off by pressing the F7 key (you'll see a litte dropdown appear).

If that is the case (caret browsing being the culprit); here's what you could do (only if you want to avoid this in future) :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar :

accessibility.browsewithcaret

and :

accessilibility.browsewithcaret_shortcut.enabled

Make sure both values are set to false.

If you had to change anything, then close and restart Firefox.

Any good  ?

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

cor-el trɔe