This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

legacy extension can't be replaced, strange message of missing connection to download or file corrupted

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Chris Ilias

14822990
14822990
more options

on mac, all legacy extension can't be replaced, strange message of missing connection if try to install directly from web or file corrupted if I download any of it before

thanks BR 

  Davide
on mac, all legacy extension can't be replaced, strange message of missing connection if try to install directly from web or file corrupted if I download any of it before thanks BR Davide
Screen ƒe photowo kpe ɖe eŋu

Ŋuɖoɖo si wotia

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Preferences > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

Andrew
Andrew
  • Moderator
more options

We are currently experiencing issues with add-ons. A fix is on the way. We apologize for any inconveniences caused. https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Andrew trɔe

Chris Ilias
Chris Ilias
  • Moderator
more options

Ɖɔɖɔɖo si wotia

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Preferences > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.