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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Junk button on the message header is missing. Only "non junk" button.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 8 views
  • Nuɖoɖo mlɔetɔ AgnesRM

CCarroll
CCarroll
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Recently changed computers. Now, Thunderbird does not show the Junk button. It appears all I can do is say send to junk again.

Recently changed computers. Now, Thunderbird does not show the Junk button. It appears all I can do is say send to junk again.

Ŋuɖoɖo si wotia

Hi CCarroll The Not Junk button should only appear when you are looking at a message that has already been marked as Junk. Can you confirm you are in the inbox, and that the message has not been marked Junk? Note that there is a shortcut to mark as junk - hit letter j (lower case). This can happen by mistake if the user thinks they are in reply/forward/edit mode. Also if you have 'Enable Adaptive Junk Mail Controls' turned on Thunderbird should be trying to identify junk messages and setting them to Junk for you. More information on 'junk' in Thunderbird here https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages I hope some of this may help you! Agnes

Xle ŋuɖoɖo sia le goya me 👍 0

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AgnesRM
AgnesRM
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Ɖɔɖɔɖo si wotia

Hi CCarroll The Not Junk button should only appear when you are looking at a message that has already been marked as Junk. Can you confirm you are in the inbox, and that the message has not been marked Junk? Note that there is a shortcut to mark as junk - hit letter j (lower case). This can happen by mistake if the user thinks they are in reply/forward/edit mode. Also if you have 'Enable Adaptive Junk Mail Controls' turned on Thunderbird should be trying to identify junk messages and setting them to Junk for you. More information on 'junk' in Thunderbird here https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages I hope some of this may help you! Agnes