Every time i close firefox it keeps crashing and losing recent history and sometimes recent adds to my bookmarks folder any suggestions how can i solve this ?
Firefox 71.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ] Search Mozilla Support for this signature How to read this crash report ID: 04bd67a6-446a-4d61-a9a8-31cf80191222 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown
Details Metadata Bugzilla Modules Raw Dump Extensions Telemetry Environment Correlations
Signature AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown More Reports Search UUID 04bd67a6-446a-4d61-a9a8-31cf80191222 Date Processed 2019-12-22 22:41:47 UTC Uptime 123,924 seconds (1 day, 10 hours and 25 minutes) Last Crash 172,514 seconds before submission (1 day, 23 hours and 55 minutes) Install Age 1,401,752 seconds since version was first installed (2 weeks, 2 days and 5 hours) Install Time 2019-12-06 17:18:40 Product Firefox Release Channel release Version 71.0 Build ID 20191202093317 (2019-12-02) Buildhub data OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture amd64 CPU Info family 6 model 58 stepping 9 CPU Count 4 Adapter Vendor ID
NVIDIA Corporation (0x10de)
Adapter Device ID
GK107 [GeForce GTX 650] (0x0fc6)
Startup Crash
False
MOZ_CRASH Reason (Sanitized)
MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7fef130b885 Total Virtual Memory 8,796,092,891,136 bytes (8.8 TB) Available Virtual Memory 8,792,373,157,888 bytes (8.79 TB) Available Page File 11,178,225,664 bytes (11.18 GB) Available Physical Memory 4,887,105,536 bytes (4.89 GB) EMCheckCompatibility
False
App Notes
FP(D00-L1100-W00000000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/PlacesUtils.jsm, line 2026)
Processor Notes processor_ip-172-31-14-246_us-west-2_compute_internal_7; ProcessorPipeline; SignatureShutdownTimeout: Signature replaced with a Shutdown Timeout signature, was: "Abort | mozalloc_abort | Abort | NS_DebugBreak | nsDebugImpl::Abort | XPTC__InvokebyIndex"
All Replies (3)
In the future, just post the report numbers.
The crash report is several pages of data. We need the report numbers to see the whole report.
bp-04bd67a6-446a-4d61-a9a8-31cf80191222 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown
Crash Reason EXCEPTION_BREAKPOINT
This is for Sumo's Related Bugs 1402103 RESOLVED DUPLICATE Crash in AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown
1326309 NEW --- Crash in AsyncShutdownTimeout | places-will-close-connection | PlacesUtils read-only connection closing as part of Places shutdown
The discussion with bug 1326309 looks like a problem with sync. Disable sync. is the problem still there?
i had sync disabled for a long time and firefox kept crashing and losing history