This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Security Issue

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Paul

more options

Hello. So I used to have an account on here, named @gmail.com. From the last time I used this, this account was either hacked, or I cannot login through my new location. I was wondering if I helped you guys provide info, if there’s anyway you could help me receive my account back into my possession. If you can please make sure to message me at @protonmail.com. Thank you, and sorry for the trouble. Have a nice day!

Hello. So I used to have an account on here, named @gmail.com. From the last time I used this, this account was either hacked, or I cannot login through my new location. I was wondering if I helped you guys provide info, if there’s anyway you could help me receive my account back into my possession. If you can please make sure to message me at @protonmail.com. Thank you, and sorry for the trouble. Have a nice day!

Paul trɔe

All Replies (1)

more options

Hi

I have edited your email addresses in your question for your security and privacy.

Just to clarify, are you having problems accessing the email account or your Firefox Account?