This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox error message: A required privilege is not held by the client.

  • 10 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 20 views
  • Nuɖoɖo mlɔetɔ Eddie

more options

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message. This is on a Windows 10 64bit machine.

Ŋuɖoɖo si wotia

Update: I restored the hard drive from a backup that I made a few weeks ago and that has solved the problem - Firefox is working normally again. I have no idea what caused the problem.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (10)

more options

Web search; https://www.bing.com/search?q=required+privilege+is+not+held+by+the+client


Did you use the normal install or make changes?

FredMcD trɔe

more options

Thank you for that search/links. I have tried a normal install and with administrator privileges, and with the anti-virus deactivated.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

In safe mode with network support the installation progress bar reached about 90% then stopped with the following error message:

Firefox Installer. Hmm. For some reason we could not install Firefox. Choose OK to start again.

more options

I called for more help.

more options

OK, I appreciate that.

more options

Eddie said

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message. This is on a Windows 10 64bit machine.

Had the same problem; started in safe mode and it was gone. And I also reinstalled Firefox before.

more options

Ɖɔɖɔɖo si wotia

Update: I restored the hard drive from a backup that I made a few weeks ago and that has solved the problem - Firefox is working normally again. I have no idea what caused the problem.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

more options

Solved problem.