This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cctv error plug-in it say : Please click here to download and install the plug-in. Close the browser when installing the plug-in.

more options

i can not see my view cctv it always say Please click here to download and install the plug-in. Close the browser when installing the plug-in. i have install web component it but it nothing happen pleas help me... thank s

i can not see my view cctv it always say Please click here to download and install the plug-in. Close the browser when installing the plug-in. i have install web component it but it nothing happen pleas help me... thank s

All Replies (2)

more options

Plugins are no longer supported in current Firefox releases.
Firefox 52 and later releases only support the Shockwave Flash plugin and disable all other plugins.

Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no longer work.

more options

Hi jakasrinaga, if the CCTV vendor doesn't offer an updated interface, you could try using Internet Explorer 11 with the feed. Microsoft may not have provided any shortcut for it, but if you type

iex

in the Windows 10 search box, Internet Explorer should come up as a suggestion on the Start menu and you can click it there.