This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Filetype Action Menu Weirdness

fsawtelle
fsawtelle
more options

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi fsawtelle, it actually looks like a protocol entry, similar to mailto. Have you ever opened a vectric: link? If so, that could explain why Firefox is remembering it here.

If you want to take a peek into the data file behind this dialog, here's how:

Open your current Firefox profile/settings folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Open Folder" button. This should launch a new window listing various files and folders in Windows/File Explorer.

Position the window so you can see part of the Troubleshooting Page behind it. Drag and drop handlers.json from File Explorer into the tab.

After a moment, Firefox will display a structured view of the data in the file. If you use Find (Ctrl+f) for schemes -- the section that contains protocol handlers -- Firefox should skip down to that section.

Is vectric listed there?