This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird not opening

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ sfhowes

more options

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Ŋuɖoɖo si wotia

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options