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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Problem accessing Gmail through Thunderbird: stuck on "connected to imap gmail.com..."

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 12 views
  • Nuɖoɖo mlɔetɔ Fab69

Fab69
Fab69
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Hi Thanks in advance for your help. Using Windows 10, Thunderbird latest iteration. I've experienced the following issues for about three days (see inclosed screen captures): 1) when trying to retrieve my mail from my Gmail account, Thunderbird stays stuck on the following action: "connected to imap gmail.com..." (bottom left hand corner) 2) when I send a mail, I get the following message: "Sent but message not saved ..."

I've removed and reinstalled Thunderbird, to no avail. I can easily access my Gmail account through a navigator (Firefox).

Again, thanks a lot in advance for your help

Hi Thanks in advance for your help. Using Windows 10, Thunderbird latest iteration. I've experienced the following issues for about three days (see inclosed screen captures): 1) when trying to retrieve my mail from my Gmail account, Thunderbird stays stuck on the following action: "connected to imap gmail.com..." (bottom left hand corner) 2) when I send a mail, I get the following message: "Sent but message not saved ..." I've removed and reinstalled Thunderbird, to no avail. I can easily access my Gmail account through a navigator (Firefox). Again, thanks a lot in advance for your help
Screen ƒe photowo kpe ɖe eŋu

Ŋuɖoɖo si wotia

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (4)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Ɖɔɖɔɖo si wotia

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Fab69
Fab69 Biabia la
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Second screenshot

Fab69
Fab69 Biabia la
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Wayne Mery said
If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/ You might also inform them of your difficulty.

I am indeed using ESET Nod32. Thanks a lot !

Fab69
Fab69 Biabia la
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I am indeed using ESET / NOD32. Thanks a lot! :)