This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website states access denied need authorization How to fix this problem

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ DJCRIC

more options

Hello I am trying to access a store website and it states access denied need authorization. This is my personal computer. How do I authorize this website?

Hello I am trying to access a store website and it states access denied need authorization. This is my personal computer. How do I authorize this website?

All Replies (4)

more options

Could you copy/paste the message in more detail?

Access Denied with a reference number typically indicates that a Web Application Firefox is blocking the connection, but the reasons for this are not clearly explained on the usual error screen. We suspect these usually are due either to

(1) IP address blocked for suspicious activity (if multiple browsers are affected); or

(2) unusual connection request (such as blocked cookies, no referring site URL, modified browser identification, etc.)

more options

Hello,

Sorry I did not reply to you earlier. Here is the info. I use FoxFire as a search engine and I have norton 360 security.


Access Denied You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.264fde17.1608082074.32775a66

more options

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

more options

Hello,

I had clear my history and it stills shows the same info I sent earlier. Is there something else like deleting Foxfire and reformat?