This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

images in html signature file not displaying

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 19 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

more options

Hello I am trying to add the company logo to my email signature, however, thunderbird is not displaying it. The HTML file contains text information (contact details) and the company logo. The later appears as an empty box.

Please advice.

Regards

Danny

Hello I am trying to add the company logo to my email signature, however, thunderbird is not displaying it. The HTML file contains text information (contact details) and the company logo. The later appears as an empty box. Please advice. Regards Danny

All Replies (1)

more options

You mention HTML file. How did you create that file? Did you click on 'Write' and create the signature perhaps using a table to control layout in cells and rows, then save it as a HTML file and finally set up Account Settings selecting 'attach the signature from a file instead' and then choose that HTML file you created ?

I have a folder in my desktop user account called 'Signatures' and it holds anything to do with signatures such as logos, images and html files I created using Thunderbird. Is your 'company logo' image stored on your computer in a similar way ?

When you were creating the signature, you obviously had to add the logo image. Did you do this:

  • 'Insert' > 'Image'
  • click on 'Choose File' and locate the logo image
  • Select the checkbox 'Attach this image to the message' - it is important to select that option.
  • Add alternative text.
  • click on OK

When completed did you use 'File' > 'Save as' and select 'File', so you could save as a HTML file in a suitable folder on desktop ?

see images below as guide.