This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I load Firefox on my Windows 10 machine?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Why can't I load Firefox on my Windows 10 machine?

I've cleaned out my temp folder. Now what?

Why can't I load Firefox on my Windows 10 machine? I've cleaned out my temp folder. Now what?

Ŋuɖoɖo si wotia

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?