We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Problem with opening links with external apps

dhl2killust
dhl2killust
more options

My Firefox mobile has been unresponsive to Instagram links ever since at least the latest update. Tapping the 'Open in app' option in a new tab with the IG link does not bring up the app. Tap and hold on the link to bring up options panel does not show the 'Open in external app' option like before. Please look into this.

My Firefox mobile has been unresponsive to Instagram links ever since at least the latest update. Tapping the 'Open in app' option in a new tab with the IG link does not bring up the app. Tap and hold on the link to bring up options panel does not show the 'Open in external app' option like before. Please look into this.

All Replies (1)

milosagastume11
milosagastume11
more options

This could help you:

https://support.mozilla.org/en-US/kb/set-firefox-android-open-links-native-apps