This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Not Playing Sound On Instagram Videos

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ Taimur Ahmad

more options

Hi All,

I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All instagram videos will play but wil show the sound icon as muted and there is no way to click the sound icon which is shown in the lower right corner of the video to unmute it.

I disabled all the add-ons in firefox and I still am getting this problem. Chrome on the other hand seems to work just fine in playing Instagram videos with audio.

So what's up with Firefox?

Hi All, I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All instagram videos will play but wil show the sound icon as muted and there is no way to click the sound icon which is shown in the lower right corner of the video to unmute it. I disabled all the add-ons in firefox and I still am getting this problem. Chrome on the other hand seems to work just fine in playing Instagram videos with audio. So what's up with Firefox?

All Replies (1)