Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the "option" panel wont load and im locked out?

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 13 views
  • Nuɖoɖo mlɔetɔ Jay

more options

Today Firefox updated changed the look and then im locked out of my browser now? Cant access the panel for settings etc.

Today Firefox updated changed the look and then im locked out of my browser now? Cant access the panel for settings etc.
Screen ƒe photowo kpe ɖe eŋu

Ŋuɖoɖo si wotia

problem solved

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

more options

cor-el schrieb

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017 and 2019":

installed it (not repaired) still the error occurs.

more options

Ɖɔɖɔɖo si wotia

problem solved