This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure site login issues

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I have a problem logging in to some secure sites in FF, Chrome no problem. I get kicked back to the log in page on the Social Security site as well as some banks and credit cards. A few other sites don't function properly. What gives? FF is supposed to be one of the major browsers. Why so many problems?

I have a problem logging in to some secure sites in FF, Chrome no problem. I get kicked back to the log in page on the Social Security site as well as some banks and credit cards. A few other sites don't function properly. What gives? FF is supposed to be one of the major browsers. Why so many problems?

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.