This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Multiple FireFox Issues

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ FredMcD

xcorp1
xcorp1
more options

Good Day, We really like FireFox, after using it over recent years. However, this year it appears to be numerous problems. We do not load many thing on our computers, because the computer is there for our work not games or other uses. Our downloads are kept to a minimum, we use virus protection, and scan regularly enough.

FF freezes, too slow, and too regularly reminding of updates. So we dismiss, to avoid work disruption. So now when we do update, we are losing saved passwords, looks so it is not apparent which browser is up, and it is getting uncomfortable to use.

What happened this year?

Good Day, We really like FireFox, after using it over recent years. However, this year it appears to be numerous problems. We do not load many thing on our computers, because the computer is there for our work not games or other uses. Our downloads are kept to a minimum, we use virus protection, and scan regularly enough. FF freezes, too slow, and too regularly reminding of updates. So we dismiss, to avoid work disruption. So now when we do update, we are losing saved passwords, looks so it is not apparent which browser is up, and it is getting uncomfortable to use. What happened this year?

All Replies (3)

Shashank Shekhar
Shashank Shekhar
more options

hi xcorp1,

Try Refreshing your Browser:-

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.
FredMcD
FredMcD
more options

Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding