Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot record on Facebook massenger cause firefox doesn't allow it

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 10 views
  • Nuɖoɖo mlɔetɔ oria-amir

more options

hi

there is a problem with Firefox in its latest version...

I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the microphone but i cant! i cannot put the facebook address into it. My friend also tried doing it and there is a problem. Before i'm moving to another browser can you help me?

hi there is a problem with Firefox in its latest version... I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the microphone but i cant! i cannot put the facebook address into it. My friend also tried doing it and there is a problem. Before i'm moving to another browser can you help me?

All Replies (2)

more options

Try this. ctl+i to get page information, on the Permissions tab, towards the bottom, 'Allow' the microphone.

more options

unfortunately it doesn't work... i did exactly that but it still wont let me use the microphone in Facebook massanger... :-( it doesn't save it so every time I'm going into the preferences the option for the microphone is "always ask" but it doesn't ask... I managed to put Facebook inside and permit using the microphone but it's not working what can i do about it? Lots of my friends were also tried and they got the same error with firefox