This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Manage Exceptions button for cookies exceptions is not working

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ piscium

piscium
piscium
more options

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would normally appear to set exceptions does not pop up. Moreover it looks like when I click on the button the user interface on that tab freezes for a period. My FF profile is customised. I know if I start with a blank profile the issue goes away. I have another that works fine. However I would rather try to fix this issue in my current profile. I poked around in about:config but so far have had no success.

Any ideas? I searched google but could not find anything. Also checked mozilla bugzilla a while back without success. I am using FF 92 on Arch Linux.

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would normally appear to set exceptions does not pop up. Moreover it looks like when I click on the button the user interface on that tab freezes for a period. My FF profile is customised. I know if I start with a blank profile the issue goes away. I have another that works fine. However I would rather try to fix this issue in my current profile. I poked around in about:config but so far have had no success. Any ideas? I searched google but could not find anything. Also checked mozilla bugzilla a while back without success. I am using FF 92 on Arch Linux.

Ŋuɖoɖo si wotia

Thanks for your help, I solved the issue. Although you did not tell me the solution, you guided my stream of thoughts towards it. After trying various things without success I decided to use the program below on permissions.sqlite: https://sqlitebrowser.org/

In less than a minute I found something odd: the permissions for the Yahoo cookies (http and https) were 9. I changed that to 1, saved and closed the database, started Firefox and the problem disappeared.

I have no idea how the database got corrupted. That setting exists for several years, and the corruption happened a few months ago after a major FF upgrade. I don't know if the corruption was a result of the upgrade, it could have been just a coincidence. Anyway, all good now.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do exceptions work like set via "Tools -> Page Info -> Permissions" as you should be able to set an exception for the domain in the current tab ?

Try to rename/remove permissions.sqlite in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
piscium
piscium Biabia la
more options

Thanks for your help, I solved the issue. Although you did not tell me the solution, you guided my stream of thoughts towards it. After trying various things without success I decided to use the program below on permissions.sqlite: sqlitebrowser

In less than a minute I found something odd: the permissions for the Yahoo cookies (http and https) were 9. I changed that to 1, saved and closed the database, started Firefox and the problem disappeared.

I have no idea how the database got corrupted. That setting exists for several years, and the corruption happened a few months ago after a major FF upgrade. I don't know if the corruption was a result of the upgrade, it could have been just a coincidence. Anyway, all good now.

piscium trɔe

piscium
piscium Biabia la
more options

Ɖɔɖɔɖo si wotia

Thanks for your help, I solved the issue. Although you did not tell me the solution, you guided my stream of thoughts towards it. After trying various things without success I decided to use the program below on permissions.sqlite: https://sqlitebrowser.org/

In less than a minute I found something odd: the permissions for the Yahoo cookies (http and https) were 9. I changed that to 1, saved and closed the database, started Firefox and the problem disappeared.

I have no idea how the database got corrupted. That setting exists for several years, and the corruption happened a few months ago after a major FF upgrade. I don't know if the corruption was a result of the upgrade, it could have been just a coincidence. Anyway, all good now.