This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't recognize my password to enter in Metamask

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 18 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

All Replies (1)

more options

Is this an add-on or a website? You should check with Metamask support.