This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Password to access gmail mails fails.

riccardo.rbiz
riccardo.rbiz
more options

I have changed the password for my gmail account with Google. Thunderbird asks me to enter the password but the login fails.

I have changed the password for my gmail account with Google. Thunderbird asks me to enter the password but the login fails.
Screen ƒe photowo kpe ɖe eŋu

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Your picture indicates the authentication method is 'normal password'. Change it to OAuth2, for the incoming and outgoing, in Tools/Account Settings, and check that cookies are accepted in TB Preferences. Restart TB and enter the account password in the OAuth window to allow TB access.

Sharon Sperling
Sharon Sperling
more options

I had the same problem with a GMail account. After changing the authentication method to OAuth2 I got a popup requesting permission for Thunderbird to access the GMail account. Once that was done it started working again.