This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can't Access YouTube Website, "Secure Connection Failed: Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO"

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 17 views
  • Nuɖoɖo mlɔetɔ FredMcD

i.bel.cambre
i.bel.cambre
more options

every once in a while firefox would just not load youtube and I have to switch to something like chrome to get on that site, and today after firefox updated i now just get the "Secure Connection Failed" error message and get told to contact the website owner like lol. and i understand there's an error and the connection is not secure, but like it's youtube... before it updated i cleared the cache and that fixed the problem of it not loading, but now it just goes straight to an error message. i tried troubleshooting a bit and nothing really changed, anyone have any way I can just bypass this?

every once in a while firefox would just not load youtube and I have to switch to something like chrome to get on that site, and today after firefox updated i now just get the "Secure Connection Failed" error message and get told to contact the website owner like lol. and i understand there's an error and the connection is not secure, but like it's youtube... before it updated i cleared the cache and that fixed the problem of it not loading, but now it just goes straight to an error message. i tried troubleshooting a bit and nothing really changed, anyone have any way I can just bypass this?
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

FredMcD
FredMcD
more options

Web search: https://www.bing.com/search?q=SSL_ERROR_RX_MALFORMED_SERVER_HELLO


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

What do the security warning codes mean