This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Anyone else lose Dashlane with every Firefox update?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 12 views
  • Nuɖoɖo mlɔetɔ shubunkinarts

more options

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Ŋuɖoɖo si wotia

Dropa, your steadfast support of Firefox is impressive. I just wish you would think about what you are writing. There is no problem with addon working with latest FF. It is just that latest FF is changing something so that addon does not recognize my addon account, so I have to re-install after every update. I am marking this problem solved because I am going to change to a different browser.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

It is not a log in nor password management issue. It is nothing to do with Dashlane. I was using it happily with no issues until Firefox started doing the last 3-4 updates. After update, Firefox is not recognizing Dashlane as an add-on, even though it is listed as such and turned on in Firefox.

more options

Ɖɔɖɔɖo si wotia

Dropa, your steadfast support of Firefox is impressive. I just wish you would think about what you are writing. There is no problem with addon working with latest FF. It is just that latest FF is changing something so that addon does not recognize my addon account, so I have to re-install after every update. I am marking this problem solved because I am going to change to a different browser.