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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

After update old profile disappeared

  • 5 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ dhiggs1

dhiggs1
dhiggs1
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after a recent Thunderbird update was installed, it put up the create profile screen which I completed. I then discovered that the profile selection window was hidden behind the new profile window. I have 2 profiles wit thunderbird, 1 for my wife's account and 1 for mine. and select as appropriate when starting thunderbird. However I cannot access my old profile and all my folders no longer show up. I have searched and found the folder that I think has all my folders but cannot bring them up in Thunderbird. How can I get these into the new profile? My wife's profile works fine.

after a recent Thunderbird update was installed, it put up the create profile screen which I completed. I then discovered that the profile selection window was hidden behind the new profile window. I have 2 profiles wit thunderbird, 1 for my wife's account and 1 for mine. and select as appropriate when starting thunderbird. However I cannot access my old profile and all my folders no longer show up. I have searched and found the folder that I think has all my folders but cannot bring them up in Thunderbird. How can I get these into the new profile? My wife's profile works fine.

Ŋuɖoɖo si wotia

Thank you all for your help. I followed David's instructions with the profile that had the folders in he mail folder but all these folders were no longer there. I have tried looking for deleted files but have found none. so looks like I have lost all my mail. Unfortunately my back up program stopped working towards the end of last year so I can't return to that

Thank you for your help, consider the problem closed.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (5)

Wayne Mery
Wayne Mery
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dhiggs1 said
after a recent Thunderbird update was installed, it put up the create profile screen which I completed. I then discovered that the profile selection window was hidden behind the new profile window.

I see you are on WIndows 10. I've never seen the profile manager behavior you describe. What version of Thunderbird are you using?

Wayne Mery
Wayne Mery
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Also, check that profiles.ini file correctly points to your profile directories. This is the information that profile manager uses.

dhiggs1
dhiggs1 Biabia la
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Thank you, Wayne, for your reply, I am using version 91.9.1 (32 bit).

The following is the Profile.ini file:

[Install8216C80C92C4E828] Default=Profiles/3zj5ft2l.Don Activ8 Locked=1

[Profile3] Name=djh Activ8 IsRelative=1 Path=Profiles/d6rckv7g.djh Activ8

[Profile2] Name=Jane Activ8 IsRelative=1 Path=Profiles/ltvdoi6q.Jane Activ8

[Profile1] Name=Don Activ8 IsRelative=1 Path=Profiles/3zj5ft2l.Don Activ8 Default=1

[Profile0] Name=default IsRelative=1 Path=Profiles/pejd2eqr.default

[General] StartWithLastProfile=0 Version=2

I think the profile I need is the Default =Profiles/3zj5ft21.Don Activ8 but it appears that it maybe locked. there is also another with the same name listed as profile 1 I wonder if this is the problem.

david
david
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Is the profile accessible when you click help>moretroubleshootinginformation, scroll down to 'Profiles' and then click 'about:profiles'? If it doesn't appear there, you can from that screen click 'create profile, and then enter a name and, after that, click the browse button to select the profile that you believe is the correct one.

dhiggs1
dhiggs1 Biabia la
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Ɖɔɖɔɖo si wotia

Thank you all for your help. I followed David's instructions with the profile that had the folders in he mail folder but all these folders were no longer there. I have tried looking for deleted files but have found none. so looks like I have lost all my mail. Unfortunately my back up program stopped working towards the end of last year so I can't return to that

Thank you for your help, consider the problem closed.