This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

my computer keeps freezing when using firefox

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ jonzn4SUSE

arwoodward
arwoodward
more options

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Dropa said
And you can only install the last browser that work for that OS and it might not be the latest firefox.

from https://www.mozilla.org/firefox/102.0/system-requirements/ Windows Operating Systems (32-bit and 64-bit) Windows 7 Windows 8 Windows 10 Windows 11

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you post a similar screenshot showing what you have installed. see screenshot --> https://paste.opensuse.org/4021521