Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird - unable to place email in Outbox

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ blaynec

more options

Using Thunderbird 102.2.1 (64-bit) OS: Windows 11

Description of problem: When I create an email and then select "File | Send Later" Thunderbird appears to not do anything. The email message doesn't send, save, or do anything.


What I have tried: In the Error Console I get these messages when clicking "Send Later". (screenshot attached) + mailnews.send: startCopyOperation failed with 2153066733 + "MsgComposeCommands.js" -- GenericSendMessage FAILED. nsIMsgFolder.server. resource:///modules/MessageSend.jsm :: notifyListenerOnStopCopy :: line 408 + "MessageSend.jsm" -- Exception - with the same info.

I have also tried disabling all AddOns, but have the same results. I have also tried reinstalling / updating Thunderbird, but that didn't change anything.


What DOES work: Clicking "File | Send Now" does send the email message fine. It's just that copying messages to the Outbox seems to get an error.


Add-ons installed: + *cloud - FileLink for Nextcloud and ownCloud + CardBook + Mail Merge + Provider for Google Calendar + Simple Mail Redirection

Using Thunderbird 102.2.1 (64-bit) OS: Windows 11 Description of problem: When I create an email and then select "File | Send Later" Thunderbird appears to not do anything. The email message doesn't send, save, or do anything. What I have tried: In the '''Error Console''' I get these messages when clicking "Send Later". (screenshot attached) + mailnews.send: startCopyOperation failed with 2153066733 + "MsgComposeCommands.js" -- GenericSendMessage FAILED. nsIMsgFolder.server. resource:///modules/MessageSend.jsm :: notifyListenerOnStopCopy :: line 408 + "MessageSend.jsm" -- Exception - with the same info. I have also tried disabling all AddOns, but have the same results. I have also tried reinstalling / updating Thunderbird, but that didn't change anything. What DOES work: Clicking "File | Send Now" does send the email message fine. It's just that copying messages to the Outbox seems to get an error. Add-ons installed: + *cloud - FileLink for Nextcloud and ownCloud + CardBook + Mail Merge + Provider for Google Calendar + Simple Mail Redirection
Screen ƒe photowo kpe ɖe eŋu

blaynec trɔe

All Replies (2)

more options

How are you copying the messages to the outbox? Generally the process is press Ctrl+enter to send later, or take Thunderbird offline to have a send button change to the send later button.

more options

> How am I copying messages to the outbox?

In the email message I'm composing I click, "File | Send Later". Then a dialogue box flashes for less than a second titled, "Send Message - {subject}". After the dialogue box flashes on the screen the email message I'm composing is still on the screen and has focus. It's like nothing happened. So then I checked the Error Console and see the MsgComposeCommands and MessageSend errors.