This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My btinternet imap account is not showing the Spam folder

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ david

more options

I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

Ŋuɖoɖo si wotia

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

more options

Thank you David, all sorted now :))

more options

You're very welcome.